Refund policy
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you may request a refund within 30 days of receiving your order.
To be eligible for a refund:
• The item must be unused and in its original condition
• Proof of purchase is required
To initiate a return, please contact us at pawglow.sg@gmail.com.
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed within a few business days.